Privacy & Cookies Policy
Last updated: July 2026
Introduction
SkillsForge Ltd (“SkillsForge”, “we”, “our” or “us”) is committed to protecting your privacy and handling personal information responsibly.
This Privacy & Cookies Policy explains what information we collect through our website, how we use it, and your rights under applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR).
This policy applies only to information collected through the SkillsForge website. The processing of personal data within the SkillsForge platform is governed by our contractual agreements with our customers.
Who We Are
SkillsForge Ltd develops software that helps universities and research organisations manage postgraduate research, doctoral education and researcher development.
If you have any questions about this policy, please contact us at:
Email: enquiries@skillsforge.co.uk
Information We Collect
When you use our website, we may collect:
- Your name, organisation, job title and contact details when you complete an enquiry form or contact us.
- Information you choose to provide in correspondence with us.
- Technical information such as your browser type, operating system, device type and IP address.
- Website usage information collected through cookies and Google Analytics.
We do not intentionally collect special category personal data through our website.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries.
- Arrange demonstrations, meetings and product discussions.
- Provide information about our products and services.
- Improve our website, content and user experience.
- Monitor website performance and security.
- Comply with our legal and regulatory obligations.
Where appropriate, we process personal information on the basis of our legitimate interests, your consent, contractual necessity or legal obligations.
Marketing
If you contact SkillsForge or request information about our products or services, we may occasionally send you information that we believe may be relevant to your organisation.
You may opt out of marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
Cookies
Cookies are small text files stored on your device to help websites function effectively and improve the user experience.
SkillsForge uses cookies to:
- Maintain the operation and security of the website.
- Understand how visitors use our website.
- Improve website performance and content.
Google Analytics
We use Google Analytics to help us understand how visitors use our website.
Google Analytics may collect information such as:
- Pages visited.
- Time spent on the website.
- Approximate geographic location.
- Browser and device type.
- Referring website.
- General website usage patterns.
This information is used solely to improve our website and services and is analysed in aggregate wherever possible. We do not use Google Analytics to identify individual visitors.
Most web browsers allow you to control or disable cookies through your browser settings.
Sharing Information
We do not sell personal information.
We may share information with trusted third-party service providers who help us operate our website and business, such as website hosting, analytics and customer relationship management providers. These organisations are required to protect your information and use it only for the services they provide on our behalf.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or to meet legal, regulatory or contractual obligations.
International Transfers
Where personal information is transferred outside the United Kingdom, we ensure that appropriate safeguards are in place in accordance with applicable data protection legislation.
Security
SkillsForge takes appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction.
Our operational platform is protected through industry-standard security controls and is supported by an independently certified Information Security Management System.
Your Rights
Subject to applicable law, you have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your information.
- Object to certain processing activities.
- Request restriction of processing.
- Request transfer of your information where applicable.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at enquiries@skillsforge.co.uk.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
Changes to this Policy
We may update this Privacy & Cookies Policy from time to time to reflect changes in legislation, technology or our services.
Any updates will be published on this page, together with the date of the latest revision.